Terms & Conditions

  • The end user who pays for the goods and collect points (hereon end called customer) enters into a agreement with MSP Systems Ltd who owns the brand name of “Qwick Points” (hereon end called Qwick Points). A Customer can register with the Qwick Points collection programme by downloading a mobile app or applying for a collector card ("Qwick Points Card"). The customer can then earn Points on various purchases made at the store/stores. If you apply to register with Qwick Points or use a Qwick Points mobile app or Card you accept these rules. Qwick Points has every right to refuse applications or rescind this agreement with or without any reason.
  • We will set up a Qwick Points Account to record Points earned or redeemed by each Customer.
  • All Customers must have a resident in UK, Channel Island or Isle of Man address. Changes of address must be notified to us. Customers must be over 18.
  • Qwick Points has registered retailers through whom you earn Points. We award Points when one of our retailers tells us a Customer has undertaken a relevant transaction with them. The points you collect turn to rewards on specific terms set out by the retailers. You can cash in with the same retailers any rewards you may earn. Retailers determine the particular transactions on which Points can be earned and the number of Points to be earned. There is a set number of Points needed to obtain a Reward. Each of these will change but in most cases there will be a base offer with further bonus offers that come and go. We cannot control every specific change in the participating retailers or their offers but we will ensure that while Qwick Points is in operation a range of offers is available.
  • Temporary Points/Account maybe awarded at the time of the transaction at participating stores where customers do not have a Qwick Points account. Such temporary Points/Account will be stated at the bottom of the receipt and valid for one month period or extended by the Retailers at his/her own discretion. This enables you to collect the points at the first visit without the need of having a Qwick Points account.
  • You must scan the QR barcode of the transaction or present the auto generated barcode on the phone or the card for points to be collected. Transactions are live and instant but they are dependent on mobile network communication and internet connectivity at the retailer’s store. In some instances live and instant may not be possible to achieve.
  • Points have an 3 year expiry date from the date of transaction and lost if the relevant Qwick Points Account is closed or the Qwick Points programme ends. Where Points are redeemed for a reward carrying a specified cash discount or benefit, the reward may have an expiry date specified on it and will be subject to any other terms and conditions stated on the reward or otherwise publicised.
  • Points collected and rewards claimed by using such points are cleared from your account, though history of transactions will be made available. Redeemed Points cannot be used again. If a transaction on which Points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated Points movement when instructed by the relevant retailers. If insufficient Points are available, or we suspect fraud or misconduct, Rewards may be refused or cancelled.
  • A Customer who continues to collect points and claim rewards can instantly see the balances of the account by online or mobile app login. Customers accept that no paper statements will be provided.
  • Points are personal to a Qwick Points Account and cannot normally be transferred. Points can only be transferred from a Qwick Points Account to another Qwick Points Account on death or divorce if adequate evidence of the legal division of Points is given to us.
  • Points can only be earned, held, transferred or redeemed as set out in these Rules. Any other use, award, sale, exchange or transfer of Points, or attempt to do so, is a serious breach of these Rules. Any Points not earned and held in accordance with these Rules will be invalid and cannot be redeemed for Rewards. Any such Points on a Qwick Points Account will be deducted and, if they are redeemed, we will ask the retailer to cancel the relevant Rewards and we may take other appropriate action. Points from more than one Qwick Points Account cannot be combined. Points have no cash value.
  • Our Privacy Policy (which is part of these Rules) sets out the information that we will gather on Customers, how a Customer uses his/her Qwick Points Card and earns and redeems Points, how this information will be used and who it may be shared with. It is included on every registration form, on certain other materials we publish and is available from us. We will comply with our Privacy Statement and Customers should read it carefully. If a Customer notifies us that they do not wish to receive marketing information from us or be contacted by us for promotional purposes in connection with Qwick Points and/or by participating companies we will comply with such request and pass on any relevant request to participating companies. If for any reason we need to transfer personal information outside the European Union for a specific purpose, we will ensure that it is treated to UK standards.
  • Qwick Points mobile app and Cards are our property including intellectual property rights and must be returned to us on request or destroyed or deleted when no longer valid for use. The Customer is responsible for the security of all Qwick Points Cards issued on his/her Qwick Points Account and all rewards issued on that account. If a Qwick Points Card is lost or the holder thinks an unauthorised person has become aware of any security code, password or account number, they should contact the Qwick Points Customer Service Centre immediately. Rewards should be treated like cash. We cannot be responsible for any unauthorised use of Points or any lost or stolen Rewards.
  • We may close any Qwick Points Account on which no Points have been earned or redeemed for a continuous period of at least 12 months. We may also, on notifying the Customer, immediately suspend or terminate the rights of any Customer and/or close any relevant Qwick Points Account, if they breach these Rules, if we reasonably believe that they have dealt with Points in a manner not permitted by these Rules or any applicable retailer’s terms and conditions, if there is any theft from or misconduct in connection with us, any retailer, if they supply false or misleading information to us or if they are abusive or offensive to any member of our staff. A Customer can close his/her Qwick Points Account at any time by notifying us. If a Qwick Points Account is closed rights to redeem Points from that Qwick Points Account are lost.
  • We may make changes to these Rules and will give the Customer as much notice as we reasonably can. Earning or redeeming Points on a Qwick Points Account will constitute acceptance of the revised Rules. We may suspend or terminate Qwick Points but will give as much notice as we reasonably can before we do so. If this happens your Qwick Points Accounts will be suspended or terminated. If we sell or transfer Qwick Points to another company we may transfer all of our rights and obligations under these Rules without any further consent and may disclose or transfer all information we hold about Customers to a prospective or actual new owner. Such a disclosure or transfer will not alter the rights of such Customers in respect of the use that can be made of such information by such other company.
  • Our only responsibilities with respect to Qwick Points are set out in these Rules which are subject to English law. We will only be liable to a Customer who suffers loss as a result of our breach of these Rules and, if so, our sole liability will be to credit to the relevant Qwick Points Account any Points which have been wrongly deducted or should have been credited but were not. Such transactions should not be older than 3 months and the maximum liability is limited to £10.00. These Rules prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.